Booking Terms & Agreement

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By booking a session with The Talk Pub, you agree to the following terms:

1. Who Can Attend

All Talk Pub heartlabs—for Singles, Couples, and Parents—are intended for adults aged 18 and over. By booking a ticket, you confirm that you meet the following criteria:

• Singles Heartlab: You confirm that you are currently single. 
• Couples Heartlab: For people in a committed relationship. This includes married or unmarried couples, whether heterosexual or same-sex. Both partners must attend together. 
• Parents Heartlab: Open to single parents, couples, or legal guardians who are actively raising children. 

2. Nature & Purpose of the Heartlab
Our heartlabs are designed to spark reflection, clarity, and meaningful connection through guided conversation and shared experience. They’re structured to support personal growth and relational insight—they’re not therapy and not a replacement for medical or mental-health care.
 

3. Group Setting & Trust

Our events take place in a shared space where real talk is welcome—but always optional. We ask that everyone come with respect and a willingness to listen. To help everyone feel comfortable being open, we’ll ask you to agree to a simple trust commitment upon arrival. While we strive to protect everyone’s privacy, full confidentiality can’t be guaranteed in any group setting. 

4. Respect & Safety
We’re committed to keeping the space inclusive, grounded, and respectful. Disruptive behavior or violations of group boundaries may result in removal from the session without refund.  
 

5. Bookings, Cancellations & Transfers 

All bookings are final and non-refundable. But we get it—sometimes plans change. That’s why we offer two flexible options, depending on when you let us know:

• Option 1: Full Credit (with advance notice)
  If you contact us at least 7 days before the heartlab you booked, we’ll issue a full credit equal to your ticket value.
   
  • Credit is valid for 6 months and can be used for any of our heartlabs—for singles, couples, or parents.
     
  • Credit is fully transferrable to someone else—just notify us by email.
     
• Option 2: Seat Transfer (less than 7 days before)
  If something comes up less than 7 days before, you're welcome to send someone else in your place.
   
  • Just email us at least 48 hours before the heartlab so we can update the guest list.
     
  • No credits are available in this timeframe.
     
• If We Need to Reschedule (e.g. due to stormy weather)
  If we have to change the date, time, or venue, you can either reschedule or request a full refund.
   

6. Photography & Documentation
We may take general photos or video to capture the atmosphere and spirit of the evening. By joining, you agree to be part of this visual storytelling. If you’d prefer not to appear in any documentation, just let us know at check-in—we’ll do our best to accommodate.
 

7. Data Privacy
Your personal information is handled with care and in compliance with applicable data‑privacy laws. We do not share your data with third parties without your explicit consent.

By completing your booking, you agree to these terms.
Thanks for booking and supporting the magic that makes our heartlabs special.  💛 🗝️